IT Service Capacity Manager

IT Service Capacity Manager Location: Basingstoke (At least 4 days onsite per week)Rate: 600 per day via umbrellaLength: 6 months CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact and change the way the world works? Do you have the drive to collaborate and achieve together with committed people to join our Contact Centre Support Team? If your answer is yes, we want to hear from you! This is your world and your opportunity to transform it for the better. Your role This role requires HLSC clearance and applicants must be a ''Single UK National''. We are looking for an experienced Capacity Manager to join a support team based in BSN01 to ensure VMware based infrastructure capacity meets current and future business needs in a cost-effective, reliable, and scalable manner. In this role, you will ensure the effective management of service operations, adherence to SLAs, and continuous improvement of IT service performance. The ideal candidate has a strong capacity management background, deep knowledge of ITIL practices, a strong understanding ..... full job details .....