Contract IT Service Desk Engineer

Contract IT Service Desk EngineerDuration: 3 monthsIR35 Status: Small Company ExemptionLocation: Fully remote working, Basingstoke office if hybrid working is preferredOur client is seeking Contract IT Support Engineer to support a Microsoft-focused MSP delivering primarily BAU support and assist with cloud project work. You''ll provide day-to-day IT support while contributing to Microsoft 365 migrations and modern workplace deployments. Working in a small team, you''ll take ownership of tickets, ensuring timely resolution and excellent customer service.Key Responsibilities1st/2nd line support via phone and emailManage tickets in line with SLAsSupport Microsoft 365 environmentsMaintain backups, monitoring, and endpoint securityAssist with onboarding and basic infrastructure upgradesKey Skills3+ years IT support experience (MSP preferred)Strong Microsoft 365 admin experienceWindows server adminWindows 10/11Knowledge of SharePoint/IntuneBasic networking knowledge (DNS, TCP/IP, DHCP, VPN, Firewalls)Desirable: Any experience in the following Azure, Hyper-V, macOS.If you''re a contract IT support engineer with excellent customer service skills, please apply to the role for immediate consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ..... full job details .....