Internal Account Manager

Internal Account ManagerFull Time and PermanentOffice BasedChippenhamUp to £35,000 + BonusesAre you a commercially minded relationship builder with a passion for delivering excellent customer service?This is a fantastic opportunity to join a growing and dynamic business, managing your own portfolio of customers and playing a key role in driving sales growth.As an Internal Account Manager, you''ll take ownership of a portfolio of existing customers, focusing on building strong relationships, increasing revenue and delivering a first-class customer experience. This is a desk based role combining proactive account management, outbound engagement and data-driven decision-making.Key ResponsibilitiesManage and develop a portfolio of customers through regular, proactive contactIdentify opportunities to grow revenue through upselling and cross-sellingMonitor account activity and re-engage lapsed or at-risk customersDeliver against targets for growth, retention, and customer engagementAnalyse trading data to spot trends and opportunitiesHandle customer queries and resolve issues efficientlyMaintain accurate CRM records and pipeline activityCollaborate with internal teams to ensure a seamless customer experienceAbout YouStrong communication skills and confident on the phoneCommercially aware with a proactive, results driven mindsetHighly organised with the ability to manage multiple accountsComfortable analysing dataPositive, resilient and customer-focused approachExperience in ..... full job details .....