ICT Support Engineer - Education Sector

ICT Support Engineer - Education SectorNorth West England£28,000 - £32,000 + BenefitsA growing managed services provider is looking for an ICT Support Engineer to support Primary and Secondary schools across the North West.This is a fantastic opportunity for someone with previous IT or ICT support experience within schools, academies or education environments who enjoys a hands-on role supporting staff, students and school infrastructure.The successful candidate will provide onsite and remote technical support across a variety of technologies including Microsoft environments, networking, hardware and classroom technologies.Key Responsibilities for ICT Support Engineer:• Providing 1st/2nd line ICT support to schools and education sites• Supporting staff and students with day-to-day IT issues• Supporting Microsoft 365, Active Directory and Windows environments• Maintaining laptops, desktops, printers and classroom technology• Supporting network and wireless infrastructure• Assisting with device deployments and IT projects• Troubleshooting hardware, software and connectivity issues• Liaising with third-party suppliers when requiredRequirements:• Previous ICT or IT support experience within schools, academies or education environments• Full UK Driving Licence and access to transport (essential)• Experience with Microsoft 365, Active Directory and Windows support• Strong troubleshooting and customer service skills• Experience supporting hardware, software and network issues• ..... full job details .....