HR Manager - Vetting

HR Services Team Manager - Vetting Glasgow - Hybrid - 2-3 days/week in office To lead and manage a small designated Vetting Services Team overseeing the roll out of Enhanced Vetting Checks for our employees in line with Policy. Accountabilities:.Central coordination point for all vetting activity - plans and overseas workload ensuring team delivers against requirements per roll out phase*Ensures Service Delivery and Customer Experience meets expectation and SLAs*Process design and collateral provision for retail roll out*Dashboard management and progress reporting for leaders and other stakeholders on completion rates*Working closely with vetting partner to monitor risks and support employees and candidates*Manages escalations and the provision of Employee Relations case management guidance in relation to vetting fails or refusals*Be a key point of contact for other work-streams both within the People Services function and other areas of the business, to ensure that your team are represented. Build effective relationships that can be leveraged when neededExperience:*HR background with sound experience of employment checks processes - essential*Experience of working with screening partners - essential *Team management experience (for 2 people)*Sound experience and understanding of multiple policies, procedures or systems.*Communication - both written and verbal, with the ability to influence at all levels*Must be able to handle complex issues in a professional and sensitive ..... full job details .....