Housing Options Officer

Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a caseload of residents at risk of homelessness, providing proactive housing advice and prevention solutions Assessing homelessness applications in line with Housing Act 1996 Part VII and relevant legislation Delivering homelessness prevention and relief duties, ensuring statutory timescales and targets are achieved Providing advice on security of tenure, housing rights and wider housing options available to residents Supporting residents to access alternative accommodation, including private rented sector and move-on options Working closely with landlords, letting agents and support services to prevent homelessness and secure sustainable housing outcomes Managing complex and high-risk cases, including safeguarding concerns and vulnerable households Conducting detailed assessments, maintaining accurate case records and preparing decision letters Working collaboratively with Allocations, Social Care and external agencies to deliver a joined-up service Investigating complaints, member enquiries and potential fraudulent applications for housing assistance Supporting service improvement initiatives and contributing to homelessness prevention strategies What You Will Need Experience working within Housing Options, Homelessness Prevention or a similar Local Authority housing service Strong knowledge of ..... full job details .....