Housing Options Officer

We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options.The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services.The Role - Conducting housing options interviews and housing needs assessments. - Providing housing advice and homelessness prevention assistance to customers. - Negotiating with landlords, family members and accommodation providers to prevent homelessness. - Completing home visits and supporting customers to remain in their existing accommodation where possible. - Assessing eligibility, homelessness and priority need in accordance with housing legislation. - Completing enquiries and preparing Section 184 decision letters. - Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes. - Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies. - Supporting ..... full job details .....