Housing Officer

A reputable housing provider in West London is seeking an experienced Housing Officer (fully site based) to join their housing operations team on a temporary basis. Location: West LondonRate: £29.49 per hour Umbrella / £ PAYE Contract: Temp Working Pattern: 35 hours per week 5 days office based Start Date: Immediate Start AvailableDBS: Clear DBS requiredThe ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience, particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch, take ownership of cases and collaborate withstaff whilst delivering an excellent resident-focused service.Key Responsibilities:Managing a designated patch of residential properties.Delivering end-to-end tenancy management services.Conducting tenancy audits, home visits, and estate inspections.Investigating and resolving anti-social behaviour cases.Managing tenancy breaches and enforcement action where required.Supporting vulnerable residents and making appropriate safeguarding referrals.Working closely with Income Officers to address rent arrears and tenancy sustainment issues.Liaising with internal departments, contractors, local authorities, and external agencies.Handling resident complaints and resolving ..... full job details .....