Housing Officer

Neighbourhood Housing OfficerLocation: South East England Contract: 6 months Working Pattern: HybridFrom tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer. You might start the morning carrying out tenancy visits and checking in with residents who need additional support, before heading out onto your patch to investigate reports of anti-social behaviour or attend an estate walkabout. By lunchtime, you could be working alongside colleagues in Repairs, Income or Allocations to resolve complex tenancy issues, before spending the afternoon meeting partner agencies, supporting vulnerable residents, or preparing case files for legal action.This is a genuinely varied neighbourhood management role where you''ll have the opportunity to make a visible difference to communities and improve outcomes for residents.What you''ll be doingManaging a designated patch of housing stock and acting as the main point of contact for residents.Conducting tenancy visits, home visits and estate inspections.Investigating anti-social behaviour, neighbour disputes and tenancy breaches.Supporting residents to sustain their tenancies and access relevant support services.Working closely with partner agencies including Police, support providers and safeguarding services.Taking enforcement action where necessary, including preparing statements and attending court.Responding to resident enquiries and ..... full job details .....