Housing Officer

JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working available after training (3 days office, 2 days remote / visits) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role:Build trust with residents through home visits and estate inspections, with a particular focus on safeguarding and supporting vulnerable individualsTake ownership of your patch, spotting issues early and working with determination to get them fully resolvedWork in a fast-paced, busy environment, where no two days are the same, handling competing demands with professionalism and persistenceCollaborate with a wide range of teams - including repairs, community safety and building safety - to resolve complex problems that need joint input and strong communicationDemonstrate clear knowledge and understanding of housing management, best practice, and housing law. Whether or not you have housing management experience, you must evidence your knowledge and show how your transferrable skills will enable you to succeed in this roleEssential knowledge:Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation.Ability to work as part of a team.Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. ..... full job details .....