Housing Manager

An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement.Key responsibilities of Housing Manager:Lead the delivery of high-quality, customer-focused housing servicesManage complex tenancy, estate, rent arrears and anti-social behaviour casesSupport tenants to establish, sustain and maintain their homesLine manage the maintenance and compliance team, ensuring repairs are delivered efficientlyEnsure compliance with regulatory standards and property legislationUndertake estate inspections and monitor health and safety checks across the housing stockLiaise with local authorities, contractors, external agencies and legal representativesOrganise tenancy meetings and oversee policies and procedures relating to housingInvestigate nuisance and anti-social behaviour, maintaining accurate recordsThe successful Housing Manager will have:A minimum of 5 years'' experience in a housing management or similar operational roleStrong knowledge of housing legislation, tenancy enforcement and welfare benefitsCIH Level 4 Certificate for the Housing Profession (or equivalent)Experience supporting tenants with financial and benefit-related mattersExcellent communication skills and the ability ..... full job details .....