Helpdesk Administrator

Our client, a family run business in Woodford Green are seeking a proactive and detailed orientated detail-orientated IT Helpdesk Administrator to join their team on a permanent basis.This role is ideal for someone who thrives in a busy environment, enjoys solving technical issues and is confident working with a variety of software systems.Key responsibilities will include:Providing 1st Line IT support to staff either face to face or via the telephone.Assisting with assent management, including tracking the hardware and software inventorySupport ordering and invoicing processes in collaboration with management teamTrouble shooting and resolving issues across a range of in house and off the shelf softwareSkills and Experience:Previous IT experienceStrong attention to detailExcellent communication and interpersonal skillsAbility to prioritiseNetworking and troubleshooting experienceMicrosoft 365, ticketing systems and asset tracking toolsHours of work are: Monday to Friday 8:00am to 5:00pm.If you are passionate about tech, thrive in a busy environment and want to be part of a friendly, forward thinking team we would like to hear from you. ..... full job details .....