Helpdesk Administrator

OverviewIf you have little customer service experience then this position for a Helpdesk Administrator could be the perfect next career move.

ResponsibilitiesSome of your duties will include:

Providing all-round administration support in the Sales Order Department

Processing customer orders from instigation stage through to successful delivery

Liaising extensively with customers and updating them regularly on order process

Ensuring that customers are invoiced correctly once orders are despatched

Providing initial contact for all customer enquiries and resolving where possible

Maintaining service and maintenance contracts and invoicing on renewal data

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