Head of Operations

Head of Operations Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Norwich, Norfolk, with hybrid working available.Fantastic company benefits include:Competitive Salary:£58,000 FTE (pro rata for 30 hours per week)Holiday: 25 days annual leave plus bank holidays (pro rata)Pension: 6% employer pension contributionAbout the role:This is an exciting opportunity to join Leeway''s Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. Working closely with the Chief Executive, you will provide strategic leadership, operational direction, and governance support, ensuring services are delivered effectively, safely, and in line with organisational objectives.As Head of Operations, you will lead on the implementation of operational plans, oversee service quality and performance, support the development of new services, and ensure that service users remain at the heart of all decision-making and service delivery.Your key duties will include:Lead the operational delivery of Leeway''s services, ensuring they meet contractual requirements, quality standards, and organisational objectives.Work closely with the Chief Executive to drive the operational elements of the strategic plan and deputise in their absence when required.Provide leadership, management, ..... full job details .....