Engineering / Operations Manager

**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

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Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Engineering / Operations Manager – Fire Doors## About JLLIf you''re looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you''ll have a chance to innovate with the world''s leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You''ll also make long-lasting professional connections through sharing different perspectives, and you''ll be inspired by the best. We''re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL Workplace Management!**Location:** London or M4 Corridor## Role Purpose• Provision of all-round engineering support, maintaining the systems within agreed framework with the client• Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health and Safety/building codes of practice• Manage the Shift Teams ensuring that an authorised person is on duty at all times• Act as a co-ordination point for the day-to-day activities on site between the team, specialist service partners and Project works• Complete the necessary permits to work and risk assessments, ensuring that the conduct of all personnel under their control is safe, professional and conscientious• Ensure that all activities (PPM, reactive tasks and breakdowns) within the building are known and carried out with due regard to Health and Safety, maintaining the 100% uptime criteria• Responsible for ensuring the shift-manning levels are maintained• Maintain excellent standards of response to plant failures, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently## Main Duties and Responsibilities### Team Management and Operations• Supervise, co-ordinate and control the Shift Teams and engineers, ensuring the operational team undertake PPM or reactive works in accordance with the agreed timescale• Provide technical support and training for all Engineers• Allocate PPM tasks to Shift Teams ensuring timely completion and PPM closure• Operate all systems within the buildings in a competent, effective and efficient manner (including HV operations)• Control all activities being undertaken within the buildings, liaising with site team to be aware of scheduled Specialist Service Provider visits• Prepare and have approved Standard Operating Procedures/PTW in advance### Quality and Compliance• Ensure that Specialist Service Provider worksheets are signed off and quality of work is inspected• Ensure recommendations are escalated within the site team• Maintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoing works, special task requests, standard of housekeeping• Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Supervisors• Ensure plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping• Ensure that on a monthly basis the external trackers for site are maintained to an acceptable standard• Ensure that a consistent level of service delivery is provided in accordance with the contract SLAs + KPI''s• Ensure regular communication with the technical manager is continued### Record Keeping Functions (Daily Basis)• Complete timesheets fully, signed and countersigned• PPM allocation and completion• Ensure handover to opposite shift (Shift Change Over Log) is completed before leaving site• Update the status of any out of hours helpdesk tasks in the appropriate log• Complete incident reports• Manage holidays and sickness records• Issue work permits when required• Generate monthly reports• Maintain forward maintenance register (FMR)• Maintain OandM and asset data• Finance control (working within budgets)### Operation and Troubleshooting• Building management system operation and troubleshooting• Engage with the team and offer support with any questions raised• Have a basic understanding of fire doors and floor plans• Liaise with the site team and be aware of scheduled specialist service providers visits• Have approved standard operating procedures with risk assessments/work permits in advance• Ensure that service providers worksheets are signed off, quality of works are inspected and any recommendations/problems are escalated## Experience and Qualifications• 10 years'' experience in Building Services industry• Strong communication skills and the ability to deal with all levels of staff, or difficult situations• Ability to operate and investigate CAFM systems• IOSH Accredited• Demonstrate a good understanding and be technically competent in all building services, UPS, generators, static switches, water treatment, refrigeration and air conditioning and CHP systems• Ability to lead, motivate and direct a team of technicians/operatives• Pro-active in achieving the highest standard of operation• Enhanced IT skills## Employee Benefits• 26 days holiday plus bank holidays• Company funded health cash plan• Ability to buy and sell holidays – buy 5 days and sell 3 days• Life assurance 3x base salary• CAT2 company pension scheme – employer match up to 5%• Employee Assistance Program (EAP)• Cycle to work scheme• Purchase an electric vehicle via salary sacrifice• Employee discounts with various brands• Learning and development programs, training and career opportunities## ## JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL''s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.**Location:**On-site –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.

We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +**44** (**0**)**20 7493 4933** to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.

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