Deskside Support Engineer (Onite)

Deskside Support Engineer (Onsite) London Deskside Support Engineer / Onsite IT Support Engineer / End User Support Engineer Join Our Dynamic IT Support Team! About the Role: Are you a hands-on IT professional with a passion for delivering exceptional in-person support? We have an exciting opportunity for a Deskside Support Engineer in our London office. You ll be at the forefront of IT operations, providing VIP/white-glove support to senior stakeholders and ensuring a seamless technology experience. In this role, you will be responsible for resolving complex hardware and software issues, performing break-fix support, and managing laptop builds, imaging, and deployments. You will leverage tools like SCCM and Intune to streamline IT operations and ensure the smooth functioning of our end-user environment. This is not just another support role. If you re eager to grow, you ll have the chance to step into a supervisory or team leadership position as the team expands, acting as a key escalation point and deputy to the team leader. Key Responsibilities: Provide white-glove/VIP support to senior executives and key stakeholders, ensuring a seamless technology experience. Deliver deskside and in-person IT support for Windows 10/11, Microsoft Office 365, and other essential software. Diagnose and resolve hardware issues across laptops, desktops, mobile devices, and peripherals. Perform laptop and desktop imaging, configuration, and deployment using SCCM, Intune, or other endpoint ..... full job details .....
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