Customer Support Executive - Live Chat, Phone and Ticketing Support

Love Helping People? Brilliant at Solving Problems? Let''s Talk.You''re the person who stays calm when things get complicated. Whether it''s a phone call, live chat or tricky support ticket, you know how to listen, find answers and make people feel genuinely looked after.At Not Just Travel, we''re looking for a warm, organised and proactive Customer Support Executive to support our Travel Consultants, customers, suppliers and trade partners.If you love solving problems, taking ownership and delivering service that goes beyond expectations, we''d love to hear from you.The Role at a GlanceCustomer Support Executive UK Remote or Bournemouth HQ Competitive Package + Benefits Full Time PermanentWorking Hours: This role will require some flexibility to work occasional evenings and weekends to support customer needs. Your Background / Skills: Customer Service Live Chat Telephone Support Ticketing Systems Case Management Issue ResolutionWho We AreNot Just Travel is one of the UK''s largest homeworking travel businesses, supporting a nationwide network of independent Personal Travel Consultants.We believe planning a holiday should feel like a holiday.Behind the scenes, our support teams help consultants deliver fantastic experiences for their customers, resolving queries, keeping communication flowing and ensuring every interaction reflects our commitment to going beyond exceptional.The OpportunityYou''ll be a key point of contact for Travel Consultants, customers, suppliers and ..... full job details .....