Customer Service Scheduler

As a Customer Service Scheduler you will be responsible for coordinating and managing schedules to ensure the efficient delivery of services within the Energy & Natural Resources sector. This temporary role is based in Preston and requires strong organisational skills and attention to detail.

Client Details

A leader in their field this role will be based in Preston.

Description

• Schedule and manage appointments for customer service operations.
• Communicate with customers to confirm and update bookings.
• Coordinate with internal teams to ensure timely service delivery.
• Maintain accurate records of schedules and customer interactions.
• Respond to scheduling queries and resolve any issues promptly.
• Optimise scheduling to maximise operational efficiency.
• Ensure compliance with company policies and industry standards.
• Provide administrative support to the customer service department as needed.

Profile

A successful Customer Service Scheduler should have:

• Strong organisational and time management skills.
• Experience in scheduling or coordination roles as well as customer service.
• Excellent communication skills, both written and verbal.
• Proficiency in using scheduling software or tools.
• A customer-focused mindset with attention to detail.
• Ability to work well under pressure and meet deadlines.
• A proactive and solution-oriented approach to problem-solving.

Job Offer

• 3 month temporary opportunity with the possibility of going perm
• Weekly pay
• Free on-site parking
• Immediate start