Customer Service Representative

Who We Are:ii has been investing in our customers'' success for almost 30 years. That''s why over 495,000 people put their trust in our award-winning investment platform.With a low, flat monthly fee, you can keep more of what you make and take control of your financial future. Whether you''re investing in an ISA, pension, or Trading Account, you have access to one of the widest ranges of investments on the market - including shares, funds, trusts, and ETFs.Lean on our award-winning, UK-based customer service team if you ever need help. And if you''re looking for investment inspiration, you can turn to our expert team of journalists and their regular news and insights.Join an engaged community of investors on the UK''s number one flat-fee investment platform.We''ve got our ii open for our next outstanding Customer Services Representative:Working as a Customer Services Representative in our brand-new purpose-built offices, you''ll answer calls from our customers, playing a key role within our Specialist Contact Centre in the heart of Manchester City Centre. You''ll have the right conversations to fully understand customer needs, taking personal ownership of each interaction, understanding their unique situations, and responding with efficiency, professionalism, and knowledge to maintain our reputation and build confidence in our products and services.Our products include Trading Accounts, Stocks and Shares ISAs, and SIPP accounts, which help our customers take control of their ..... full job details .....