Customer Service Representative

Customer Service Representative Required:Location: Coventry - CV5TemporaryKey role and responsibilities for our clients Customer Service Representative:Prioritise and process all customers'' orders in line with Customer Service KPILogging consumer complaints onto the technical complaint database.Investigating and obtaining batch information, date of production, line produced, and shift team, then logging this information onto the complaints database.Processing dispatches for ACST.Processing dispatches for Brakes.Accessing ZPS4 reports for shortages.Processing customer sample requests and arranging deliveries with City Sprint.Minimum requirements for the Customer Service Representative:Using SAP and/or EDI ordering. Preferably in a manufacturing environment.Warehouse and monitoring stock levels in conjunction with onsite warehouse teams.Liaising with customers directly using multiple formatsWorking within finance invoice system, delivery notes, raising POs, processing and raising invoices and credit control.Computer literateIn return our client offers:Discounted On-Site ShopFree parkingCanteen areaShopping Discounts including Discounted Gym MembershipPension schemeHealth BenefitsDiscounted RestaurantsSalary: 12.30 per hour, PAYE, paid weeklyStatutory Deductions for TAX, NI and Pension if not opted out applyWorking hours: 08:30 to 17:00 - Monday - FridayThis job is commutable from the following areas, Coventry City Centre, Tile Hill, Canley, Berkswell and surrounding areas. If ..... full job details .....