Customer Service Coordinator Northampton Permanent Full-time 30 - 35,000 Are you a customer service professional with a knack for managing technical enquiries, order requests and problem solving? Would you like to be part of a tight-knit team focused on seamless service delivery and customer satisfaction?If so this could be the perfect opportunity for you!The ideal candidate will have previous experience within customer service, and preferably some form of parts, warranty, inspection and maintenance enquiries, and some experience within a sector such as construction or engineering. This role is fully office-based and primarily dealing with queries via telephone and email.If you thrive in a dynamic environment and have proven experience in customer care and coordination, we would love to hear from you!Duties and responsibilities for the Customer Service Coordinator role include: Offer a high level of customer service to existing clientsHandle requests via phone and email relating to warranty, inspection or maintenance.Maintain excellent communication with clients and offer proactive updates.Meet timescales and deadlines, upload and run regular reports and arrange delivery logistics.Support with collation of quotes and liaise with suppliers to chase costs and raise purchase orders.Booking and processing all elements of servicing and repairs.Processing orders and invoicesAny other administrative tasks as required (e.g incoming calls, incoming post, filing, consumable orders). ..... full job details .....