Customer Service and Office Manager

Job Title: Customer Service and Office ManagerLocation: LeatherheadSalary: 35K - 40kJob Type: Permanent, Full Time, HybridAbout us: ConservAqua is a dynamic and growing water retailer dedicated to delivering exceptional service and innovative solutions to our clients. We offer a bespoke service that lowers consumption, reduces bills, and improves the environmental footprint of businesses. Headed by a team with extensive experience in the water industry and utilities sector, our simple, transparent, no-nonsense approach means we offer highly competitive pricing for water and sewerage services. Water efficiency is at the heart of our business, and we work with clients to develop a strategic, efficient plan that uses technology and innovation to drive down bills through reduced water usage, reduced effluent discharge, and reduced surface water drainage.We are seeking a dynamic and experienced Customer Service and Office Manager to lead our customer service team and oversee the day-to-day management of the office in a fast-paced growing environment. This role is central to driving operational efficiency, embedding system usage, improving customer satisfaction, and supporting the business''s growth objectives.About the role:This role will be responsible for ensuring the team consistently delivers high standards in service delivery, performance management and guidance, and internal processes.Your duties will include:Line manage the customer service team, providing leadership, ..... full job details .....