Customer Services/ Sales Support Representative

Customer Services and Sales Support Representative Job Type: Permanent, Full TimeSalary: £26,000 - £30,000 per annum, depending on experience, plus 10% annual bonusLocation: Uxbridge area (hybrid)Hours: Monday to FridayAre you passionate about delivering outstanding customer service and looking to join a friendly, supportive business where your contribution really matters?We are recruiting on behalf of our client, a successful and growing specialist distributor, for a Customer Services and Sales Support Representative. This is an excellent opportunity to join a small, family-friendly team where you''ll enjoy a varied role, genuine responsibility and the chance to build a long-term career within a collaborative working environment.Working closely with customers, suppliers and colleagues, you''ll play a key role in ensuring enquiries, orders and after-sales support are handled efficiently while maintaining the highest levels of customer service.Why Join? Salary of £26,000 - £30,000, depending on experience. 10% annual performance bonus.Be part of a small, welcoming and family-friendly team. Excellent company benefits including pension, hybrid working- 3 days in the office, company events and on-site parking. The Role Provide professional support to customers via telephone and email. Process customer orders, enquiries and sales support requests accurately. Manage returns, replacement orders, refunds and exchanges. Resolve customer issues quickly, offering practical solutions ..... full job details .....