Customer Service Advisor

Customer Service Advisor Full Time Office Based / Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company of 60 colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within the Customer Services team, this role supports customer moves, adds and changes to ensure we deliver a great experience throughout their entire journey with us. Supporting day-to-day delivery of services, you will ensure customer requests and queries needs are handled accurately and efficiently. This could be on-boarding a new customer, adding additional services, updating account details, answering billing quires or any number of other varied tasks. This role works directly with customers as well as colleagues across our engineering, account management, finance and other teams. You will also be liaising directly with our suppliers. You will keep everything connected and running smoothly. Directly actioning changes on internal systems and our supplier portals, co-ordinating activity across the business and suppliers as required. Importantly, you will provide clear updates to customers ..... full job details .....