Customer Service Advisor

Customer Service Advisor Mansfield Up to £28,000 (DOE) Full Time Monday Friday We are currently recruiting for a Customer Service Advisor to join a growing and supportive business based in Mansfield. This is an excellent opportunity for someone who enjoys building relationships, providing outstanding customer service, and working in a fast-paced, team-focused environment. The Role As a Customer Service Advisor, you will be responsible for managing customer accounts, acting as the main point of contact, and ensuring a seamless service from enquiry through to resolution. This role offers variety and the opportunity to build strong, long-term relationships with customers. Key Responsibilities Managing and developing relationships with assigned customer accounts Acting as the main point of contact for customer enquiries Handling queries, issues and escalations professionally Coordinating with internal teams including Sales, Operations and Finance Processing orders and ensuring customer commitments are met Maintaining accurate customer records within CRM systems Supporting customer retention and identifying growth opportunities Monitoring customer satisfaction and service delivery About You Previous experience within Customer Service, Account Management or Sales Strong communication and relationship-building skills Excellent organisational and problem-solving abilities Ability to manage multiple priorities in a busy environment Commercial awareness and ..... full job details .....