Delivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs. For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer''s expectations every day. We pride ourselves on offering a responsive, high quality and local service. How will you CONTRIBUTE and GROW? We are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner. Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teamsRaises manual notes for permitted scenarios and updates Manual LogRaises credit notes adhering to the credit note request procedureTakes payments from customers and reconciles banking for gas and equipmentCalculates commission payments to agents and makes adjustments to cylinder holdingsCompletes manual ..... full job details .....