Customer Service Administrator

Customer Service Advisor Chesterfield (S41)£26,500 - £28,000 DOEMonday to Friday, 9:00am - 5:00pm Free On-Site ParkingFull-Time Permanent 100% Office-Based (not hybrid)Exciting New Opportunity with a Growing BusinessHays are delighted to be supporting a successful and expanding organisation in Chesterfield with the recruitment of a Customer Service Advisor. This is a newly created role offering the chance to join a friendly, knowledgeable team within a well-established business renowned for its collaborative culture and commitment to employee development.This position would suit someone with previous experience in customer service, administration, hospitality, retail or a similar customer-facing environment who is looking to build a long-term career within a supportive office-based setting.The RoleAs a key member of the customer support team, you''ll be responsible for delivering a high-quality service to customers while ensuring enquiries, orders and account information are managed efficiently and accurately.Key responsibilities include:Managing customer enquiries via telephone, email and online channelsProcessing customer orders and updating internal systemsProviding updates on order status, availability and deliveriesSupporting customers with product and account-related enquiriesMaintaining accurate customer records and administrationAssisting with customer onboarding and account maintenanceHandling payments in line with company proceduresResolving routine customer issues ..... full job details .....