Customer Service Administrator

Customer Service Administrator £26,000 9-Month Fixed Term Contract Bury Location Monday to Friday 9am to 5.30pm - some flexibility on start times Hybrid - minimum 2 days in the office per week ideally Thursday and Friday Free parking on site Are you an organised people person who enjoys building relationships and providing excellent customer service? We''re looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture. What you''ll be doing:Speaking with members, suppliers and clients to coordinate services and answer queries.Building strong relationships over the phone and providing first-class customer service.Updating and maintaining the CRM system.Managing spreadsheets and maintaining accurate records.Supporting the smooth running of the customer function.Working closely with colleagues across the business. About you:Confident on the phone and happy speaking with people throughout the day.Strong administrative and organisational skills.Comfortable using Excel, CRM systems and Microsoft Office.Excellent communication skills, both written and verbal.Enjoys working as part of a small, close-knit team.Able to manage multiple priorities with attention to detail. Why apply?Supportive and welcoming team environment.Training and development ..... full job details .....