Collections Advisor

Market-leading benefits Support customers through financial difficulties Growing specialist finance business Genuine opportunity to make a difference If you have experience in collections, recoveries, or payment support and want a role where customer outcomes matter, this Collections Agent opportunity offers the chance to make a real impact. You''ll support customers experiencing financial difficulties, helping them find sustainable solutions while working within a supportive and well-resourced environment. This is an opportunity to join a business focused on improving customer experiences within a specialist finance sector. You''ll have the autonomy to manage your caseload, contribute ideas for process improvements, and play an important role in delivering fair customer outcomes.Package and Benefits for the Collections Advisor: • Salary £28,000-£30,000 per annum. • Discretionary company bonus scheme. • 25 days holiday, increasing to 28 days after three years of service, plus bank holidays. • Private medical insurance and health cash plan for you and your family. • 5% employer pension contribution. • Employee discounts and free office refreshments. • Enhanced family leave and paid sick leave.About the Company You will be joining a customer-focused finance business committed to making a traditionally complex process simpler and more accessible. The organisation combines strong growth with a supportive culture that values customer care, continuous improvement, and employee ..... full job details .....