Client Service Coordinator

Are you passionate about delivering exceptional client service? Do you thrive on engaging with prospective clients and establishing strong relationships from the outset?Juice Recruitment is delighted to be supporting a well-established and highly reputable Bath-based organisation in their search for a Client Service Coordinator. This is a fantastic opportunity to join a collaborative and forward-thinking team, playing a key role in delivering a seamless and professional client onboarding journey.This role is focused on acting as the first point of contact for prospective clients, clearly explaining the services offered, and building strong rapport to convert enquiries into new clients.This could suit someone who has come from an estate agents with experience supporting the sales team.DAY TO DAYActing as the first point of contact for new enquiries, building positive and professional relationships from the outset.Gathering relevant identification and understanding client requirements to arrange initial meetings with internal teams.Guiding clients through compliance and verification processes, ensuring a smooth and efficient onboarding experience.Proactively following up on enquiries to maximise conversion rates.Requesting and recording feedback where matters do not proceed, using insights to help improve future conversion performance.Identifying opportunities to recommend additional legal or financial services where appropriate.Providing comprehensive and timely handovers to ..... full job details .....