Assistant Manager

Join to apply for the

Assistant Manager

role at

Body Shop (The)Get AI-powered advice on this job and more exclusive features.The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision: Business as a force for good. Over 40 years later, we''re proud to be pioneering cruelty-free beauty every step of the way. We''re the original ethical beauty brand, empowering people and enriching our planet. Our activist roots are a core part of everything we do, from iconic window posters to vegetarian products and campaigns. We stand for transparency and doing things differently.The Body Shop is committed to generating positive economic, social, and environmental impact. We are fighting for what we believe in and breaking the mold. We need someone who is not afraid to innovate and challenge norms.Your role in a nutshellAs an inspirational leader and activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store and your team towards retail excellence, strong sales, and an engaging customer experience.More About The RoleLead and work with a successful, engaged team to meet customer needsShape a customer-focused store experience by supporting the Shop Manager in driving customer engagement through products, campaigns, and activismProblem solve proactively using available resourcesCommunicate effectively and act as a flexible, responsible role modelDevelop customer loyalty to strengthen The Body Shop brandWork with the Shop Manager to meet sales and performance targetsManage stock and monitor changeUse data (KPIs) to make sound business decisions to drive sales and team performanceAttract high-potential candidates and develop current team membersShow interest and passion for learning about the beauty market, competitors, and productsWhat We Look ForExperience in customer-facing roles, people leadership, and team developmentAbility to meet sales and performance targets with strong planning and organizing skillsCollaborative attitude within a feedback cultureOutstanding problem-solving and communication skillsExperience using data (KPIs) for business decisions (preferred)Proficiency with Microsoft Office SuiteFlexibility to work hours including holidays, nights, and weekendsWhat We OfferBenefits from the first monthComprehensive onboarding and trainingProduct discounts and freebiesPaid volunteer days and community engagement opportunitiesCasual dress code with a green apronOpportunity to earn a living wage and grow within the brandInclusive environment with various networks for belongingTalent DriversCollaborative Skills, Commerciality, Leadership, Personal Conduct, PurposeSeniority level

Mid-Senior levelEmployment type

Full-timeJob function

ManagementRetailThis job posting is active. Location: London, England, UK. Salary: ..... full job details .....