Area Manager

Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of our clients.Excellerate Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.Job Title:

Area Manager - North West LondonLocation:

North West London and surrounding areasReporting to:

Regional DirectorSalary:

£35,000 per annum depending on experienceThe Opportunity

We are currently seeking an Area Manager who is passionate about service excellence, team leadership, and client satisfaction. If you are proactive, professional, and possess the ability to balance friendliness with assertiveness, this role offers an exciting opportunity to contribute to our growing success.Key Responsibilities

Client Relationship Management:

Build and maintain strong relationships with clients, ensuring their satisfaction by delivering on contractual SLAs and KPIs.Operational Leadership:

Oversee the day-to-day operations across various sites, ensuring efficient service delivery by supervising team members, subcontractors, and service providers.Team Development:

Lead, motivate, and develop your team, fostering a positive work environment that promotes retention and high performance.Compliance and Safety:

Ensure all operations are conducted in a safe manner, in compliance with company policies, relevant legislation, and financial targets.Recruitment and HR:

Assist in the recruitment and vetting process, ensuring alignment with company and client policies, and strictly adhere to all HR procedures.Coordination and Collaboration:

Work closely with our People Services, Payroll, and Operations teams to maintain high standards of service delivery and client satisfaction at all sites.Role Requirements

Must have the right to work in the UK.Must have retail experienceA clean driving license is essential as travel to various sites is required.Company Car, Laptop and Mobile Phone also suppliedHours - To be discussed at Interview as site visits are required dailyWhy Join Us?

We are committed to supporting our employees’ well-being and professional growth through our Employee Assistance Programme and a culture that values excellence and innovation. We also offer Cycle to Work and Refer a Friend ..... full job details .....