Admin Support Officer

Main Purpose of the job. Admin Support Officer hybridAdmin Support Officer To provide comprehensive administrative and clerical support to the Street Environment Services team, ensuring efficient delivery of operational and strategic objectives. The role will involve managing documentation, coordinating communication, and supporting service delivery processes related to waste management, street cleaning, and environmental compliance.General Administrative Support Admin Support Officer hybridReceive, sort and distribute incoming and outgoing post (including via electronic systems)File records in an accurate and timely fashion and maintain electronic or paper filing systemsPhotocopy, fax and scan documents to ensure information can be distributed to intended recipientsCollate, print and distribute documents or materials as requiredManage and respond to customer requests and complaints through multiple channels, including iCasework, Members'' Enquiries, and Corporate Complaints.Handle service requests and complaints professionally and efficiently.Take accurate notes at meetings or other events, ensuring confidentiality is maintained at all timesCoordinate casework for the service, referring more complex cases to the Senior Admin OfficerRaise Purchase Orders (PO''s) and process invoices as required.Undertake data collection from a variety of sources to support the provision of management information.Issue stationery, supplies and other equipment (including service-specific ..... full job details .....