OR26738- Cross Services Support Officer

Job Opportunity: Cross Services Support Officer (Public Protection)Location: Local AuthorityContract: 6-month contract (with potential extension)Working Pattern: Possible hybrid working (up to 2 days per week) following inductionRecruiter: Aatom RecruitmentAbout the RoleAatom Recruitment is supporting a local authority in hiring a Cross Services Support Officer within the Environment and Public Protection Directorate. This is an excellent opportunity to join the Public Protection division, working across Private Sector Housing, Pollution Control and Licensing.You will play a key role in delivering high-quality administrative, digital and customer support, helping modernise service delivery and support the council''s ongoing digital transformation agenda.Key ResponsibilitiesService Support and AdministrationProvide front-line support to members of the public, council staff and external agencies.Log, track and respond to enquiries using appropriate systems.Maintain and update records in Idox Cloud, ensuring accuracy and data integrity.Support the issuing and administration of licences, permits and registrations.Process applications, complaints and enquiries, escalating cases to specialist officers when necessary.Validate licences, permits and registrations, gather additional information, and arrange inspections.Coordinate statutory consultations with Licensing, Health and Safety, Food Safety, Police, Fire and other authorities.Digital, Data and SystemsContribute to the ..... full job details .....