Account Manager

Social network you want to login/join with:Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our team for you.Due to team expanding, we are currently seeking a passionate and detail-oriented Film and TV account manager to join our rental team in Irlam, Greater Manchester.In this role, you will be tasked with managing and establishing strong relationships with production teams and crews. It will be required that you develop a unique understanding of the customer’s needs and interpret them correctly throughout the project, handling the account from first enquiry to invoice.Core ResponsibilitiesUsing our rental software RT Pro, book, manage, and fulfill hire requirements, ensuring information to the warehouse team is accurate and timely.Prepare quotations, purchase orders, and other documents to manage your workflow and workload.Forge and establish relationships with production and crew to create new opportunities.Maintain awareness of all current bookings and collaborate with other members of the rental team to ensure customer needs and expectations are met to a high standard.Provide information on your current live hires to the Sales Director and ensure the status of your work is financially accurate.Support the marketing team in promoting the brand.Working hours are Monday to Friday, 08:30 to 17:30, with one Saturday morning per month, 08:00-12:00, on a rota basis as workload dictates during busy periods.What We OfferYou’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We offer an industry-leading flexible rewards package, including a generous holiday allowance (with options to buy or sell annual leave), life assurance, retail discounts, employee recognition awards, and a comprehensive pension scheme.About YouIf you join our team, we’ll provide all necessary training and support your personal development and career aspirations.To succeed in this role, you will bring:Knowledge of the Film and TV industryMotivation, ambition, and resilience to ''Make things Happen'' in a fast-paced environmentA flexible and ''can-do'' attitudeAbility to analyze data, identify trends, and develop customer relationshipsA customer-centric approach with experience in delivering exceptional serviceStrong relationship-building skills and a collaborative styleExcellent communication and influencing skillsGood organizational and planning skillsA commitment to continuous improvementProficiency in MS Office and enthusiasm for learning new IT ..... full job details .....