2nd Line Support Engineer

2nd Line IT Engineer, up to £37,000 per annum, Hertfordshire Location: Hertfordshire (Hybrid - Office/On-Site) Travel: Regular South UK travel required Salary: Competitive + Company Van andamp; Fuel CardWe are seeking a hands-on 2nd Line IT Support Engineer to join a growing IT function based in Hertfordshire. This is a hybrid role combining office-based support with regular on-site travel across the South of the UK.You will take ownership of escalated technical issues, hardware builds, and site network setups. This is an autonomous role suited to someone comfortable working independently on client sites.Responsibilities Troubleshoot and resolve escalated desktop, hardware and infrastructure issuesWindows device support (HP environment)Autopilot builds and device provisioningIntune administration (desirable, not essential)Android/Samsung mobile device configuration and supportDevice configuration and user setup Field WorkIndependently set up new sites including: RoutersSwitchesWireless access pointsNetwork troubleshooting and configurationSupporting users face-to-face across multiple South UK locations RequirementsProven experience in 2nd Line IT SupportStrong Windows device troubleshooting skillsExperience rebuilding laptops and device deploymentComfortable working independently on-siteBasic networking knowledge (Routers, Switches, APs)Full UK driving licence Please apply for more ..... full job details .....