1st Line Support Technician

Start Your IT Career with a Company That Invests in You Got a passion for tech, great people skills, and the drive to learn? This could be the opportunity you''ve been waiting for.We''re recruiting for a growing and forward-thinking Managed Service Provider based in Redhill, looking for a 1st Line Support Technician to join their friendly and supportive team. This is not your typical tech environment - personality, attitude and potential matter just as much as experience.Whether your background is in retail, hospitality, customer service or you''ve already started your IT journey, if you''re motivated, approachable and eager to develop, they want to hear from you. Job Title: 1st Line Support Technician Location: Redhill, Surrey (own transport essential) Salary: £27,000 - £32,000 DOE What''s in it for you?Clear progression opportunities within a growing MSP.Fully funded training and certifications including CompTIA.Hands-on exposure to Microsoft 365, Windows and networking technologies.Performance related bonus scheme.22 days holiday rising to 25 with service.Company laptop and regular team socials.A genuinely supportive team that wants you to succeed. What you''ll be doing:Acting as the first point of contact for customer IT support queries.Troubleshooting and resolving technical issues.Logging and managing support tickets efficiently.Delivering excellent customer service at every interaction.Working closely with experienced engineers and learning on the job. What they''re ..... full job details .....