Customer Support Manager Basic salary up to £75,000 + quarterly bonus OTE up to £86,000Company vehicleOutstanding brand reputation with the Engineering industry25 days holiday, plus Bank Holidays Vitality health insurance, life assurance, death in service x4 annual salary, employee benefits scheme including gym and retailer discounts Career progression opportunitiesWarwickshire We have partnered with a leading distributor of CNC machine tools in the UK and Ireland, who are looking for an experienced Customer Support Manager to join their Service Department. This position is available because of an Internal Promotion.About the Company:Our client provides high-quality CNC machine tools to various critical industries including aerospace, power generation, motorsport, oil and gas, medical, automotive, and precision component manufacture. Their strong brand reputation is built on product excellence, exceptional customer service and a firm culture.Key Responsibilities: Manage Service Engineers and Technical HelpdeskSupport new machine tool sales and warranty obligationsDeliver engineering sales in line with company budgetEnsure efficient management and support of Service EngineersManage quality control of machine issuesOversee health and safety complianceReview and resolve escalated invoice queries Essential Skills and Experience: Proven experience in managing a large team Preferably from a Machine Tool / CNC or Engineering background but this is not essential Must be ..... full job details .....