Part-Time Housing Support Officer (LGBTQ+ and Veterans'' Projects)Location: Southwark/Lambeth Pay Rate: 18- 21 per hour (via umbrella)Hours: 21 hours per week (3-4 days, flexible) Start Date: Early November 2024About the Role:We are seeking a skilled and compassionate Housing Support Officer for an important role supporting vulnerable individuals across two key projects: an LGBTQ+ domestic abuse refuge and a small veterans'' supported housing scheme. This role is focused on providing expert housing benefit advice and emotional support while ensuring services are inclusive, equitable, and meet industry standards.This part-time position offers flexibility in working days and the opportunity to work closely with the team on enhancing support and evidencing compliance with housing consumer standards.Key Responsibilities:Housing Benefit Claims: Manage and resolve HB claims for residents, ensuring timely processing and addressing any issues.Tailored Support: Provide tailored housing and welfare support to LGBTQ+ domestic abuse survivors and veterans with complex needs, including mental health and reintegration challenges.Promoting EDandI: Ensure an inclusive environment, advocating for diversity and equality in all aspects of service delivery.Compliance and Standards: Assist in ensuring housing services meet consumer standards and regulatory compliance, gathering evidence and contributing to improvements.Requirements:6+ years of housing support experience, ideally in supported ..... full job details .....