Are you an experienced Engineering Manager / IT Service Delivery Manager with a passion for creating efficient and cost-effective solutions? If yes, then join us as we expand rapidly, offering exciting career development in a dynamic, collaborative, and supportive environment.We are seeking a dedicated leader to join our team and play a critical role in managing and supporting our engineering teams, enhancing service delivery, and driving operational excellence.Salary: £40,000-£55,000 (negotiable based on experience)Location: UK (eligible to work in the UK required)Key Responsibilities: Lead and manage engineering teams, ensuring they are fully prepared for all scheduled shifts, including day, night, in-hours, and out-of-hours workOversee job quoting, with training available as needed, and manage job opportunities and billing processes within our CRMMonitor Profit and Loss on jobs, working closely with our finance team to ensure that all projects meet margin targets and scope is accurately billedFoster a collaborative, open communication environment that encourages feedback and teamwork. Skills and Experience: Self-motivated, highly organized, and calm under pressureStrong understanding of data cabling; knowledge of retail tech (e.g., EPOS, digital signage) is a plusProficiency in Outlook, Excel, Word, PowerPoint, and browser-based CRM systemsExcellent communication skills adaptable to both technical and non-technical audiencesExperience in labour management and a network of ..... full job details .....