Role: Internal Sales Location: Oldbury, West MidlandsSector: Timber MerchantPackage: 25,000 - 30,000 + Bonus With a network of branches our client supplies an extensive range of timber to the construction sector. They are currently looking to recruit an experienced Internal Joinery Sales Specialist to join their busy sales office in Oldbury, West Midlands.Key Attributes:Previous experience within joinery sales (doorsets, door kits, architraves, skirtings etc.)Customer focused Good communication and negotiationResults focusedInternal Sales experienceRelationship builderDetail consciousPersonableBusiness focusedKey Responsibilities: To follow up and file quotations issued to check competitiveness and to secure salesTo provide feedback on pricing levels to ManagersTo maintain content and accuracy of sales daybookTo assist with project tracking of potential businessTo answer all internal sales enquiries, advising joinery product availability, delivery dates, transport schedules and product lead-times promptly and accuratelyTo deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concernedTo respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to ordersTo receive, examine, and link confirmation orders, advising any amendments necessary to originalsTo check and confirm dates and content of direct deliveries as they fall dueTo pass checked ..... full job details .....