Wanted Customer Service Consulant Do you like a busy buzzy office environment? Do you enjoy talking to people? Do you get a buzz from achieving your set goals and being paid for it? You will be required to:- • To manage customer service enquiries in line with our customer service goals. • To support the Sales Department in taking overflow sales calls if required. • Learn and develop skills to progress through each area of the Customer Care Unit. Be a customer champion and feedback on processes, policies, products that can help the business improve be inspiring, be innovative. • Take an active part in team and operational meetings and contribute to the development and success of the Company. • Act with integrity, due care, skill and diligence. • Be open and honest with our regulatory body. • Pay due regard to the interest of customers and treat them fairly. • Maintain a professional and courteous manner towards your fellow team members, customers and clients. • Work within our regulatory framework and adhere to our Quality Assurance Programme. • Comply with the housekeeping rules contained within the Staff Handbook. This list of duties is neither exclusive nor exhaustive and may be amended by Senior Management from time to time, nor is it in an order of importance. Person Specification • Experience within a Customer Service environment or a similar role. • Experience in dealing with Customer complaints both verbal and written is desirable. • Use of Live Chat or a similar ..... full job details .....