Front of House Leasing and Customer Service40 per week over 5 daysPermanentSalary: £28000 + dicsretionary bonusLocation: ActonAre you looking for a new challenge in Customer Services?I am currently recruiting for a Customer Service and Sales Representative to come on board and join this fantastic client. You will bring your skills and experience and provide a warm welcome to the clients and visitors who enter.The plush developments ooze character, a real feel of security and safety and gorgeous gardens, they really do welcome their tenants and make them feel like family. A bit about the role:Leasing and Administration Respond to emails and phone enquires in a timely and courteous manner.Respond to any customer queries and ensure that residents expectations are managed at all times.Assist with preparation of check-in and check-out reports, completing property inductions with new residents.Prepare inventories for apartments and ensure these are returned by new tenants.Arrange utility registrations and council tax communications after residents move inConduct viewings to prospective tenants, recording the feedback on our Hubspot marketing software and sending follow-up emails.Implement and support branded marketing campaigns.Assist with deposit protection scheme set up and releasesAssist with preparation of check-in and check-out reports.Assist with move in / move out customer journey procedures.Assist with the collection of rents, ensuring collection and deposit on a timely ..... full job details .....