Customer Service Administrator Company Description MBM is a year old start up, working to develop and deliver innovative communication tools for residents and property managers. We are rapidly developing our products and services in a client and user lead fashion with our aim to improve property resident engagement and make building safety information available in the easiest and simplest of ways. Role Description as a Customer Service Administrator Administrative role collating information from various document formats to create, maintain and updated information on our platform. Providing support and assistance to our portal users, by email and phone. Collate and post various martials to clients (signage / marking / invoices etc). Work within Xero adding clients, creating quotes and invoices. Monitor various email accounts and respond to queries and requests in a timely manner. Filter in coming requests and forward to relevant parties. The ideal candidate should have a good attention to detail, be diligent in their reading and categorisation of documents. And any previous experience in fire safety, heath and safety, property management and document management systems will be advantageous. The successful applicant will need to be able to work alone at times, manage their own workloads and liaise with other members of the team. Have a adaptable disposition as our system is constantly under development and will change and adapt itself to stay in line with client ..... full job details .....