Customer Service Administrator 25,000, Burgess Hill, 9-month Fixed Term Contract from Jan 25, Monday to Friday 9am - 5pm, holiday, pension The Role A rare opportunity has arisen to join a well-established small Private Medical and Travel insurance business as a Customer Service Advisor to provide cover for a 9-month fixed term maternity contract from January 2025. Working as part of a small team, this blended customer service and administration position is primarily responsible for assisting customers with their enquiries, and processing customer policy documentation.Providing help and assistance across multiple platforms, including emails, live help, and telephone from potential customers, existing customers and brokers/agents.Processing new business documents, membership documents, and renewals.Diary follow-ups.Ensure legal compliance by following company policies, procedures, guidelines, as well as UK/EU insurance and FCA regulations. Requirements We would expect the successful Customer Service Administrator to have experience in an office-based customer service or Administration position. You will have fantastic communication skills and always work to ensure you produce highly accurate work. Experience in Private Medical Insurance is desired but those with solid office based Customer Service experience will certainly be considered. This role could suit someone who has worked as an Administrator, Client Services Executive or Insurance Administrator. Company Information ..... full job details .....