Customer Service Manager (Renewable Energy) 28,000 - 32,000, Burgess Hill, Monday to Friday 9am - 5pm, 23days + Bank Holidays, Pension The Role Our client, an established and highly successful business in the renewable energy sector, are hiring a Customer Service Manager to join their team as part of their growth plans. Working in a busy role, you will be responsible for overseeing the daily operations of the Customer Support teams, ensuring all employees are supported and able to perform their duties effectively and in accordance with company standards. Some duties include:Addressing customer issues and ensuring that the service provided by staff meets company standards.Supporting the HR team with the onboarding and offboarding processes. Managing administrative functions.Coordinating and scheduling training and performance evaluations.Maintaining a safe and efficient work environment.Supporting both office and field teams. Requirements The successful Customer Service Manager will have previous customer service management or supervisory experience. It is preferred that the successful candidate comes from a background in renewable energy, so priority will be given to those with this experience. You will be an excellent communicator who is passionate about providing an outstanding customer experience and developing your team to do so too. You will be skilled in diplomacy, with a proactive and organised approach to your work. This role could suit someone who has worked as a ..... full job details .....