Internal Sales Executive Cardiff 28,500 per annum + Commission Monday to Friday with alternate Saturdays Plastics (Construction sector) We are looking for an Internal Sales Executive to join our growing team. You will ensure an excellent level of customer service and satisfaction, processing quotes, orders, and offering advice in respect of the product range to the customer. Reporting to the Branch Manager, you will be the first point of contact for customer queries; by phone, email, and in person over the counter or in the showroom. In addition, you will look after your own customer account base, ensuring all customers are contacted on a regular basis. Our client has been a long-standing business trading for over 32 years, selling Trade C DIY products for building and maintenance. They sell to the trade market and DIY-ers, online and through our branch network, in Cardiff, Gelli, Gloucester and Swansea. What you''ll be doing: Advising customers on the product range available and preparing relevant quotations. Monitoring quotations with a view to converting them into sales. Taking sales orders from customers by email, phone or in person over the counter/in the showroom, advising them as appropriate of the products they require. Processing orders keeping customers aware of any stock issues, or other problems, and offering alternatives if appropriate. Maintaining good relationships with purchasing and other internal departments as needed to ensure a smooth customer ..... full job details .....