Workshop Manager

OverviewWorkshop Manager - Audi Finchley Road

Want to be the best you can be? It''s what drives us too.

Working in our aftersales department as a Workshop Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

Enjoy 33 days of annual leave

(including bank holidays) to rest and recharge

Save money every day with

our exclusive retail discounts

Drive a great deal

with discounts on new and used cars, plus servicing offers

Plan for the years ahead

with our company pension scheme

Balance home and work

with our industry-leading family-friendly policies designed to help you spend more time with the people that matter

Commute for less

with our cycle-to-work scheme

Prioritise your wellbeing

with dedicated support for you and your family

24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily

Make a difference

with a paid day to volunteer in your community

Invest in your future

with our company share purchase plan

Earn financial rewards

when you refer a friend to join the team

Keep learning and growing

with our training and development opportunities for everyone.

Life assurance

with the option to increase cover

We’re open to

flexible working

options – just ask

What you’ll do day to day

Identify and implement the long term planning of future training activities for workshop colleagues.

Carry out warranty repairs as directed, returning displaced material to the correct location and in correct condition.

Compiling and maintaining a resource plan for the workshop and developing concepts and measures for load optimisation

Ensuring planning for facilities, bays, machines, tools, diagnosis installations, etc. is carried out correctly; optimal design of workplaces and processes

Employing new staff and developing an induction plan

Managing, coaching and motivating employees and thus ensuring a high quality of employees

Defining target agreements with employees and reviewing the level of target achievement through regular 1-2-1’s.

Monitoring and optimising productivity and performance of employees

Ensuring job time planning and task allocation for workshop is carried out correctly

Monitoring compliance with all statutory regulations * Ensuring quality control of all completed tasks

Helpful skills and qualificationsDon’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you.

Full UK Driving Licence

Motor Industry experience in a similar role is essential

Able to work independently and as part of a team

Ability to work to timescales effectively

Keen eye for detail, good communication and a passion for delivering great customer service

Experience in a main dealer environment

Strong industry knowledge

Ability to work under pressure

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the ..... full job details .....