Workshop Controller

Workshop ControllerFranchised Motor Dealership - Wembley area Salary: From 37,700 (depending on experience) + Excellent BenefitsHours: 45 hours per week An exciting opportunity has arisen for an experienced Workshop Controller to join a successful main dealership representing one of the automotive industry''s most recognised brands. Reporting to the Aftersales Manager, you will be responsible for the efficient day-to-day operation of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and exceptional levels of customer service are maintained. This role is ideal for a motivated leader who can inspire technicians, drive performance, and ensure the smooth flow of work through the workshop. Key ResponsibilitiesAllocate work effectively to Technicians to maximise productivity and efficiency.Monitor the progress of vehicles through the workshop and ensure deadlines are met.Liaise closely with the Service Department to deliver a seamless customer experience.Provide technical support and guidance to colleagues and customers when required.Lead, coach and motivate the workshop team to achieve performance targets.Ensure all incoming work is planned and managed effectively.Maintain high standards of quality, compliance, stock control and Health and Safety.Support the achievement of departmental KPIs and business objectives. About YouMinimum of 2 years'' experience in a Workshop Controller or similar role within a main franchised dealership.Strong ..... full job details .....