Wholesale Claims Governance Technical Lead

Wholesale Claims Governance Technical Lead

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Wholesale Claims Governance Technical Lead

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Markel InternationalOverview

Looking for a role that will have a meaningful impact on Claims Governance? The newly established role of Wholesale Claims Governance Technical Lead sits within the Wholesale Operations function and collaborates closely with the entire claims organisation across all Wholesale claims locations. The role is instrumental in delivering a robust claims governance framework and will collaborate with key stakeholders including the Office of the CUO (OCUO), Governance and Delegated Authority, and Compliance teams. This position will provide critical insight and guidance to the Claims Leadership team, which oversees both company market and Lloyd’s of London claims across three primary locations: London, Singapore, and Australia.What you’ll be doing

Working with the Delegated Authority and Governance Manager and the Wholesale Claims Director, ensure compliance with the claims and delegated claims standards owning the annual review and attestation process.Lead Lloyd’s claims relationship management including oversight of the Claims Management Principle under the Lloyd’s Principles for Doing Business framework.Ownership of year-end claims financial audit process as well as any internal audit of the claims processes and controls.Drive appropriate processes and procedures ensuring compliance with LIC claims handling guidelines.Ensure the claims team has a robust framework to align with key controls such as peer review and medicare reporting.Working closely with the claim’s leadership team, lead key control responses including the annual claims manual review and claims authority matrix.Oversight of any regulatory changes impacting the claims team and represent the team for all governance related matters.Oversight of claims declinature process and output as well as complaints response providing input to the quarterly claims performance meeting and relevant Conduct Oversight Group reports/meetings.Point person for the International Claims Oversight Manager, MD International Claims, and Compliance functions for any Wholesale claims governance related matters with a willingness to provide input and assistance across the wider International claims governance.Our must-haves

Have extensive governance experience, preferably with claims knowledge and/or technical experience.Have a good working knowledge of the Lloyd’s and London market frameworks.Strong stakeholder management capabilities with a pro-active approach to process reviews and oversight of risk control frameworks.An understanding of the consumer duty framework as well as experience handling regulator expectations.Have proven people management skills and demonstrate the ability to develop and provide clear instructions and training.Have experience providing qualitative and quantitative reporting with good IT skills, including Microsoft Word, Excel, PowerPoint and Outlook.Who we are

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.What’s in it for you?

A great starting salary plus annual bonus and strong benefits package25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leaveFantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offerThere are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just thatEqual opportunity

Markel celebrates the value of a diverse workforce and is an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodations to participate in the job application or interview process.If you require accommodations, please contact us via email at rec@markel.com or call 0161 507 ..... full job details .....